Catwalk Wholesale FAQs
Who can order?
Catwalk Wholesale supplies boutiques, online sellers, market traders and other fashion businesses. Create a free trade account and order online.
Is there a minimum order?
No. There is no minimum order value. Products may be sold as individual pieces or in the pack shown on the product page, but there is no site-wide minimum spend.
How much is UK delivery?
UK delivery costs £11 per order.
When will my order be dispatched?
We aim to dispatch orders on the same working day when cleared payment is received before 1:00 pm GMT. Orders received after the cut-off are normally dispatched on the next working day.
Do you deliver outside the UK?
Yes. International checkout is available. Select your country at checkout to see the available service and price. If your country is not displayed, email sales@catwalkwholesale.com and we can review it and add the destination where possible. International customers may be responsible for local duties, taxes and customs charges.
Which payment methods do you accept?
Available checkout methods may include major credit and debit cards, Apple Pay, Google Pay, Klarna and bank transfer. The methods shown at checkout are the methods currently available for your order.
Can I return an order?
Contact us within 7 calendar days of receiving your order. Where receipt cannot be verified, the dispatch date may be used as the reference date. Eligible goods must be unworn, unused, tagged and in their original packaging. Contact us before sending anything back.
Who pays the return postage?
The customer arranges and pays the return postage. Please use a tracked service and keep proof of postage.
How long does a refund take?
Approved refunds are issued to the original payment method and are normally processed within approximately 7 working days after the returned goods are received and inspected. Your bank may take additional time to display the credit.
Can I use your product images?
Customers may use Catwalk Wholesale images only for styles they have purchased and paid for. The images may be used for the customer’s own website, marketplace listings and social media, but must not be resold or redistributed as standalone assets.
How do I contact customer service?
Email sales@catwalkwholesale.com or call +44 1865 601234. Our usual opening hours are Monday to Friday, 10:30 am to 4:30 pm.